Legal

Privacy Policy

Last updated: December 2024

Cloudfira ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data: Name, email address, phone number, company name, and other contact details you provide when requesting information or services.
  • Technical Data: IP address, browser type, operating system, and other technical information collected automatically when you visit our website.
  • Usage Data: Information about how you use our website and services.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Respond to your inquiries and provide customer support
  • Send you marketing and promotional communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Legal Basis for Processing

Under GDPR, we process your personal data on the following legal bases:

  • Contract: To perform our contractual obligations to you
  • Consent: Where you have given explicit consent
  • Legitimate Interest: For our legitimate business interests, where not overridden by your rights
  • Legal Obligation: To comply with applicable laws and regulations

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email]
Address: [Address], 28001 Madrid, Spain